We enhance customer satisfaction by realizing zero defects and zero complaints.
We guarantee that there is no regret in choosing POSCO E&C through our quality management.
Quality Management Policy
Based on the management philosophy, "Corporate Citizenship: Building a Better Future Together," POSCO E&C operates a quality management system that meets global standards and customers’ requirements over all business areas and make continuous improvements.
1. We provide the best products and services through communication and empathy with customers.
2. We attain the best product quality through ceaseless changes and innovations.
3. We secure sustainable quality competitive edge by contributing to creating value of business partners.
By executing the aforementioned quality management policy, all executives and staff members of POSCO E&C contributes to making a better world and creating greater corporate values.
Quality Management System
Major quality activities according to PDCA for quality management
[Company-wide] Establishment of company-wide standard system including quality management manual, process and guideline
Able to quickly and amicably resolve disputes between the field and partners through company-wide decision-making
- Establishment of win-win cooperation procedure regarding dispute settlement
- Partners are able to directly apply for dispute settlement in case of a conflict
[By project] Establishment of ISO9001 Quality Management System-based Quality Management Plan
We have established a quality management plan reflecting the ISO9001 quality management requirements and characteristics of our projects to execute a process-based project management.
[Company-wide] Usage of digital-based project quality management platform
We have digitalized paper quality documents to reduce inefficient works and have been operating the “integrated quality management system” to maximize the cooperation in quality management between the headquarters and the fields. We have also developed the first-in-the-field “AI quality management system” applying big data quality management methods to use defect information accumulated for 20 years in defect-preventing activities.
[By project] Implementing activities for enhancing worker competencies
We provide employees with quality standards education with one-point quality coursebook (in six languages) for Korean and foreign workers.
[Company-wide] Being the first construction company to check quality with cutting-edge diagnostic devices
We diagnose the construction quality using the cutting-edge diagnostic devices, such as the thermal imaging cameras and rebar detectors, to build credibility among residents and minimize defects and share the information with customers. We also check the quality of structure with professional devices including ground penetrating radar (GPR) and vibrograph for satisfaction of the orderer and supervisor.
[By project] Self quality inspection (P-SQI) and step-by-step quality test
In the course of construction, we conduct a regular joint inspection (P-SQI) with our partners to secure the construction quality. Every time the sectoral construction is finished, a quality inspection is carried out to secure the quality performance.
[Company-wide] Partners participatory quality improvement activity for shared growth
Major defect information by vulnerable construction areas extracted through big data analysis is provided to partners. For fundamental prevention of defects, we are drawing and applying a joint improvement plan for enhancing quality and shared growth.
[By project] Self-regulating quality improvement and internal audits
For the parts where defects are expected in the construction, a mobile self-regulating quality improvement (NCR) application is used to check the states of improvement. Regular internal audits are conducted for continuous improvement of quality system established for each project.
Quality management certificate
We are operating the quality management system according to ISO9001 issued by the International Organization for Standardization. Since 1996, the effectiveness of our certificate has been checked regularly by the certification agency.
Certificate of American Society of Mechanical Engineers (ASME)
We have earned the ASME's certificate which guarantees our qualification for construction and production of nuclear plant facilities, as well as design, construction and repair of thermal power boiler and power plumbing (NBBI).
Certificate of Korea Electric Power Industry Code (KEPIC)
We have earned KEPIC’s certificate which guarantees our qualification for design and construction of nuclear plant facilities.